Series VIII: VEPCO Customer Advisory Board

Scope and content:

This series is arranged alphabetically in 9 archival boxes and contains clippings, correspondence, guidelines and procedures, membership lists, memoranda, minutes, newsletters, publications, reports, and surveys. The Customer Advisory Board was created in 1980 and was comprised of eleven members chosen from state and local officials and leaders in business, industry, education, and consumer groups. Hall served on the customer advisory board from 1981-1986. The board reviewed proposed policy changes, new customer programs, service practices, customer regulations, and corporate communications. Included are reports from the board regarding bill payment options, discounts, and penalties. Also included is information form the taskforce that was formed to study the reopening of VEPCO's 12th Street Hydroelectric Plant in Richmond (Va.). The series also contains information from various Virginia General Assembly Joint Subcommittees, including committees formed to study a coal slurry pipeline in Virginia, high voltage electric transmission lines, utility diversification and deregulation, and the purchase of foreign coal by Virginia electric utility companies

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